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Privacy Policy

Last updated: 25 June 2026

Galle B-Mart respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you visit or shop through our website.

By accessing our website, creating an account, placing an order, or contacting us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to updates, or contact us, we may collect:

  • Full name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

  • Account username and password

  • Order and purchase history

  • Payment and transaction information

  • Messages and customer-support inquiries

Technical Information

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referring website

  • Cookie and session information

2. How We Use Your Information

We may use your information to:

  • Process and confirm orders

  • Arrange delivery or collection

  • Process payments and refunds

  • Create and manage customer accounts

  • Provide order updates

  • Respond to customer inquiries

  • Provide after-sales support

  • Improve our products, services, and website

  • Prevent fraud, misuse, and unauthorised transactions

  • Send promotional messages when you have agreed to receive them

  • Comply with legal, tax, and accounting obligations

We will use personal information only for legitimate business purposes and purposes explained at the time it is collected.

3. Order and Payment Information

Payments may be processed through banks, payment gateways, or other authorised payment-service providers.

Galle B-Mart may receive limited transaction information, such as payment status and transaction reference numbers. Complete card details may be processed directly by the selected payment provider and may not be stored on our website.

Customers are responsible for providing accurate billing, delivery, and contact information when placing an order.

4. Cookies

Our website may use cookies and similar technologies to:

  • Keep products in your shopping cart

  • Remember account and login preferences

  • Maintain secure website sessions

  • Understand how visitors use the website

  • Improve website performance

  • Display relevant offers and content

You may control or delete cookies through your browser settings. Disabling necessary cookies may affect shopping-cart, account, checkout, and other website functions.

5. How We Share Information

We may share necessary information with trusted service providers that assist us with:

  • Payment processing

  • Order delivery

  • Website hosting

  • Website maintenance

  • Customer communication

  • Accounting and business administration

  • Fraud prevention and security

  • Analytics and website improvement

These providers should receive only the information required to perform their services.

We may also disclose information when required by law, legal proceedings, regulatory authorities, or when necessary to protect the rights, safety, property, or security of Galle B-Mart, our customers, or others.

We do not sell customers’ personal information for monetary consideration.

6. International Data Transfers

Some website, hosting, payment, communication, or technical service providers may process information outside the country where you live.

When information is transferred internationally, we will take reasonable steps to use reputable providers and appropriate safeguards.

7. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

However, no online website, payment system, or electronic transmission method can be guaranteed to be completely secure.

Customers should protect their account passwords and contact us immediately if they believe their account has been accessed without permission.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete orders

  • Provide customer support

  • Maintain transaction records

  • Resolve disputes

  • Prevent fraud

  • Meet legal, tax, and accounting requirements

Information that is no longer required may be securely deleted, anonymised, or retained where legally required.

9. Your Privacy Rights

Depending on applicable law, you may request to:

  • Access personal information held about you

  • Correct inaccurate or incomplete information

  • Delete certain personal information

  • Withdraw consent where processing depends on consent

  • Stop receiving promotional communications

  • Ask how your information has been used or shared

  • Raise a concern about the handling of your information

We may need to confirm your identity before completing a privacy-related request.

Some information may need to be retained for legal, security, accounting, or order-management purposes.

10. Marketing Communications

We may send product news, promotions, and special offers only when permitted or when you have chosen to receive them.

You may unsubscribe at any time by:

  • Using the unsubscribe option in an email

  • Contacting our customer-support team

  • Updating your account preferences where available

Unsubscribing from marketing messages will not prevent essential communications relating to orders, payments, delivery, security, or customer support.

11. Third-Party Links

Our website may contain links to social-media pages, payment providers, delivery services, or other third-party websites.

Galle B-Mart is not responsible for the privacy practices, security, or content of third-party websites. Please review their privacy policies before submitting personal information.

12. Children’s Privacy

Our website and products are intended for general customers and are not designed to collect personal information directly from young children.

Orders placed by minors should be completed with the involvement and permission of a parent or legal guardian.

If we learn that personal information was collected from a child without appropriate permission, we will take reasonable steps to remove it.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technologies, business practices, or legal obligations change.

The revised version will be published on this page with an updated revision date. Customers are encouraged to review this page periodically.

14. Contact Us

For questions, corrections, complaints, or requests concerning your personal information, please contact:

Galle B-Mart

Address:
302-48 Tokura, Tomisato-shi
Chiba 286-0212, Japan

Email:
info@gallebmart.com

Mobile:
070 7528 8658

Telephone:
047 636 5003

Galle B-Mart — Where Quality Is Priority

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